Returns

Need to make a return?

RETURN / EXCHANGE 

All sale items are final sale.

RETURN / EXCHANGE FOR LONDRE X THE BIRDS PAPAYA ITEMS

Due to the limited time nature of this collaboration and the limited inventory available, all returns and exchanges must be sent back with 14 days of shipment arrival date. Scrunchies are non returnable.

We offer easy returns for refund or store credit via our return portal

We do not offer returns on Face Masks. Sale items are non returnable. 

Return window for regular priced items: 60 days 

Cost: $15.00 for the shipping label 

Return for store credit: Free 

Conditions: The items are in the original conditions and have the tags and liner intact, and are completely free of any markings. We reserve the right to decline any returns that don't meet these and charge a $45.00 fee to process and return the item back to you. 

You can view more details about processing a return here.

What about an exchange? We'll issue you store credit and then you can order the item off our site. Please note, our store credit is valid for 5 years.  This option is free of charge.